This video is a webinar replay by SCORE Indianapolis, Intentional Trust In A Low Trust Business Environment. To learn more about SCORE Indianapolis, visit https://indianapolis.score.org
Earning and retaining valued customers is at the heart and soul of most business plans. Or is it? Why is customer loyalty in a precarious position? Why is trust in business losing ground in the U.S. according to the 2020 Edelman Trust barometer?